Resume
Work
experience
Freelance Writer/Editor
​2009–Present
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Research, develop, and edit content for e-learning/training materials; marketing materials; social media; blogs; consumer websites; digital- and print-based publications; white papers; CSR, audit, and annual reports; proposals; and presentations
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Provide editorial expertise for a wide variety of industries, including advertising/marketing/PR, consumer/nonprofit, education, finance, health care, government, professional training, and real estate
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Work in several content management system environments, including Xyleme, WordPress, SharePoint, and Drupal
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Collaborate with authors and subject matter experts
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Perform research, fact-checking, and quality assurance reviews
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Provide information architecture (concept models, site maps, wireframes, content inventories, and search analytics)
Senior Editor/Editor, ESI International, Arlington, VA
​2003–2009
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Developed, edited, and proofread content for print and web-based project management training materials
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Edited marketing materials, white papers, and business proposals
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Assisted in the client tailoring of public training materials and edited client-provided materials
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Managed the print production process of training materials and project management-related publications
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Delegated assignments, managed workflow, and led staff meetings in manager’s absence
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Trained, coached, and mentored new editors and editorial assistants
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Performed quality assurance reviews on training materials to ensure high-quality end products
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Wrote biographies for training instructors
Online Editor, AOL/Time Warner, Dulles, VA
​2001–2003
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Researched, created, edited, and managed online content for DigitalCity.com, an online entertainment guide
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Wrote engaging promotional headlines to increase user clicks on the site
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Maintained and organized schedules of promotional activities on DigitalCity.com
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Uploaded content and published web pages using proprietary tools
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Copywriter/Senior Editor/Editor, Arnold Communications, McLean, VA
​1997–2000
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Created content for clients’ websites, intranets, web banner ads, CD-ROMs, print ads, and collateral pieces
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Created content for internal corporate marketing pieces, including employee bios, case studies, and white papers
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Edited client-provided copy and agency print materials
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Developed and maintained a style guide for each client’s terminology and style standards
Professional ​
skills
Skills
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Advanced proficiency in various style standards, including The Chicago Manual of Style, The Associated Press Stylebook, and the Publication Manual of the American Psychological Association (APA)
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Proficient on Mac and PC operating systems, Microsoft® Office Professional, Adobe® Creative Suite®, and Microsoft® Project; knowledge of web design concepts and HTML
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Skilled knowledge working in a variety of content management system environments, including Xyleme, WordPress, SharePoint, and Drupal, as well as in several project management software systems such as Jira, Asana, Trello, Smartsheet, and Basecamp
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Education
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University of Maryland, College Park, MD
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Bachelor of Arts in English; minor in Italian
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The George Washington University, Washington, DC (in association with ESI International)
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Associate's Certificate in Project Management
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